Returns & Exchanges
At Lust Minerals, we want you to be completely satisfied with your clean beauty journey. If your order isn't quite right, we offer a flexible return policy designed to help you find your perfect match.
Return Process
- 1.Check Eligibility
Ensure your items are unopened, in original packaging, and returned within 30 days of purchase, or eligible under our Color Match Guarantee.
- 2.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 3.Pack and Ship
Securely package your minerals to prevent damage during transit and attach the provided shipping label to the outside of your parcel.
- 4.Receive Refund or Credit
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.